Policies

Late Arrival

Please arrive at least 15 minutes before your scheduled appointment time. If you are more than five minutes late for a session, your appointment will be considered a “NO-SHOW”, and you will be billed 50% of your session.

No-Show Policy

If a client “NO-SHOWS” for an appointment, it will be considered a cancellation and 50% of the session rate will be charged.

Cancellation Policy

All cancellations require 24-hour notice. Non-members who cancel fewer than 24 hours before the session will be charged 50% of the session rate. Monthly membership cancellations must take place at least 15 days before your membership renewal date.