1. Overview
Cryo & Contour Memberships provide patients with discounted and bundled monthly wellness, aesthetic, and medical services. Memberships are billed every 30 days and grant access to services as described below for each specific tier:

- Calm – $75/month
- Cool – $299/month
- Bio Hacking – $550/month

Membership benefits, prices, and service options may be updated periodically with notice.

2. Membership Services

A. Calm Membership — $75 per month
Includes your choice of ONE of the following per month:
- Signature facial ($105 value)
- Nutrition consultation with body composition ($89 value)
- Routine lab panel or medical visit ($150 value)
- Weekly vitamin injections (MICC, B12) — up to 4 ($100 value)*
- 4 cryo sessions ($236 value)
Note: Vitamin injection option may not be completed in consecutive months.

B. Cool Membership — $299 per month
Includes your choice of ONE per month:
- Microneedling (one location: eyes, neck, lower face, décolletage) — up to $650 value
- IV hydration therapy (1 bag, NAD+ or multivitamin options) — up to $550 value
- 60-min massage with Nolensville partner — $100+ value
- Aquafirme facial — $299 value
- Two Calm Membership services
- Lip flip with tox (variable value)

C. Bio Hacking Membership — $550 per month
Includes your choice of:
- EMSculpt Neo arms or legs — $1000 value
- Full Face Scarlet with exosomes — $1000 value
- 1 Calm Membership service and 1 Cool Membership service
- 50 units of tox — $660 value
- Doctor consultation for peptides $150

*always included:
- Priority scheduling + VIP access to events, first priority to new services

Note: Services do not roll over month to month.

3. Payment Terms
- Memberships are billed automatically every 30 days to the card on file.
- All payments are non-refundable, including unused services.
- Declined or failed payments must be updated within 72 hours or membership access will be suspended.
- Membership pricing is locked in at the time of enrollment unless otherwise stated.

4. Scheduling & Appointments
- Appointments must be scheduled directly with Cryo & Contour, unless with a partner
- 24-hour notice is required to cancel or reschedule without penalty.
- No-shows or late cancellations will result in forfeiture of that month’s service. Or a $50 fee prior to scheduling the next service.
- Some services require medical clearance; if not medically appropriate, an equivalent alternative service will be offered at provider discretion.

5. Service Availability & Eligibility
- All services are subject to provider approval and medical eligibility.
- Services must be used within the membership month; they do not accumulate, bank, or roll forward.
- Services cannot be transferred or gifted to another individual.
- Certain treatments may require post-care restrictions, consents, or medical assessment.

6. Term, Cancellation & Changes
- Membership requires a minimum 3-month commitment unless otherwise specified.
- Cancellation requires 30-day written notice sent via email, text, or in-person form
- Any outstanding balance must be paid before cancellation takes effect.
- Cryo & Contour reserves the right to modify prices, services, or terms with 30 days notice.

7. Refund Policy
- Membership fees are non-refundable.
- No refunds for unused services, missed appointments, or months where appointments are not scheduled.

8. Liability & Consent
- All members must sign appropriate medical and procedural consent forms.
- Members acknowledge that results vary and no outcomes can be guaranteed.
- By joining, members agree to adhere to all Cryo & Contour safety protocols, pre- and post-treatment instructions, and clinic policies.

9. Communication Consent
- By joining a membership, you consent to receive:
- Appointment reminders
- Health updates
- Promotions
- Educational messaging
- Email and SMS communication related to services and membership

Cryo & Contour does not sell or share personal information.

10. Additional Terms
- Memberships may not be combined with other promotions unless explicitly stated.
- Discounts on retail products or additional services may vary and are subject to change.
- Cryo & Contour reserves the right to discontinue any membership tier at any time with notice.

11. Acceptance
By enrolling in a Cryo & Contour Membership, the member agrees to all terms and conditions stated above.